Begin with a conversation
Open the Tessen web experience and describe your goal, relevant context and desired result. Check important outputs before relying on them.
How can
we help?
Start with the essentials, or contact Tessen.
16 introductory topics
Protect account access
Use the supported sign-in flow, keep credentials private and review account/session controls where available. For unexpected access, contact support without sending passwords.
Give a clear objective
Explain what you want to accomplish and provide the information you are authorized to use. Distinguish a request for advice from permission to take external action.
Review remembered context
Context and inferred facts may need correction. Review the controls available to your account and contact support if you need help with access, correction or deletion.
Authorize the right account
Check the connected identity and requested scopes. Reading content and sending messages require different authority. See Connect Terms for revocation and imported-data considerations.
Check actions and outcomes
For a task, clarify the destination and affected accounts. A plan is not evidence that the action succeeded. Review completed work and cancel unwanted future activity through available controls.
Use files responsibly
Submit only files you may process. Verify generated artifacts, formulas, links and source rights before sharing them. Storage and deletion behavior must match the released feature.
Review generated software
Check generated code, dependencies, tests and security before execution or deployment. Never expose credentials in prompts, logs or public repositories.
Keep your existing browser
The extension adds Tessen alongside web content. Orbit is the separate Tessen browser. Verified installation destinations are shown in the Download Center.
Understand the full browser
Orbit is Tessen’s own intelligent browser. Review download states and product permissions; installation will be available when a verified release is listed.
Control compute participation
Use equipment you are authorized to operate. Review mode behavior, resources and workload permissions. Node does not promise income or cryptocurrency rewards.
Expect capacity limits
Project Zero is a developer preview. Requests depend on entitlement and available capacity; preview membership does not guarantee a model or successful request.
Use the developer gateway
platform.tessen.ai is the developer-facing environment. The public developer page points to Platform and the canonical legal terms.
Verify the actual purchase
Consult the pricing and terms shown for your service. For a real billing issue, include the purchase reference and account context, with payment secrets redacted.
Make a privacy request
Contact hello@tessen.ai with the relevant account and request, without unnecessary identity documents. The Privacy Notice describes rights and outstanding operational details.
Report a useful issue
Describe the feature, time, expected result, actual result and available request identifier. Redact secrets and unrelated personal information. Avoid assuming a failure was caused by a specific provider.
No matching topics. Try a different term or contact Tessen.
Tell us what
you need.
For assistance, send a concise description to hello@tessen.ai. Include the product, account context and a concise description of the issue.
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